Kip manages an innovation portfolio that supports University Hospitals’ strategic initiatives and partnerships through product innovation and human-centered design. In this “living lab” model, the most promising opportunities are cultivated and positioned for system-wide adoption, commercialization support, and investment consideration.
Earlier in his career, he was part of the team at frog design that produced a mobile service around HIV awareness and self-testing in South Africa that was hailed by The Economist as “the world’s largest field trial in mobile health technology.” At Marriott International, he led the design of Marriott Mobile, which debuted at number four in the iTunes App Store and went on to become the third largest in mobile commerce revenue after Amazon and Apple.
Kip graduated with a Bachelor of Applied Science in biomedical science from the University of Pennsylvania, Master’s Degree in interaction design from Carnegie Mellon University, and a PhD in Management from Case Western Reserve University. He serves on the editorial board of the design and innovation journal, Design Issues, published by MIT Press.